Refund Policy

Effective Date: 17 August 2025

1. General

Zodroid Media Private Limited strives to provide high-quality services and products. This Refund Policy outlines the terms under which refunds may be granted.

2. Eligibility for Refunds

• Refund requests must be made within 7 days of purchase.
• Only unused or unconsumed services/products are eligible for refunds.
• Digital services (advertising campaigns, designs, or custom solutions) are generally non-refundable once work has commenced.

3. Non-Refundable Items

• Customized solutions and services already delivered.
• Third-party fees, subscriptions, or integrations.
• Promotional or discounted offers.

4. Process of Refund

To request a refund, please contact us at support@zodroidmedia.in with proof of purchase and reason for refund. Our team will review your request and respond within 5–7 business days.

5. Refund Method

If approved, refunds will be credited to your original method of payment within 7–10 working days, depending on your bank or payment provider.

6. Late or Missing Refunds

If you haven’t received your refund after 10 working days, please check with your bank or payment provider. If issues persist, contact us directly.

7. Changes to Policy

We reserve the right to update this Refund Policy at any time. Updated versions will be posted on this page with a revised date.

8. Contact Us

If you have any questions about this Refund Policy, reach out to us at:

📧 support@zodroidmedia.in
🏢 Zodroid Media Private Limited